Frequently Asked Questions

Everything you need to know about Wired Geek products, orders, and policies.

Products & Setup

Yes! Our light bars, projectors, and speakers are designed to work with most standard monitors, TVs, and gaming consoles. Check each product page for specific compatibility details.

The mini projector works best in low-light or dark settings for the clearest picture. It can still be used during the day, but we recommend dimming the room.

The speaker connects via Bluetooth within about 30-33 feet, depending on your device and obstructions.

Please check the specific product page for compatibility details, as this can vary by model.

Some products include app control for extra features. Availability varies by product — check the product page for details.

Each product page lists exactly what's included, along with cables, remotes, and manuals where applicable.

Shipping & Delivery

Orders typically arrive within 5-10 business days, depending on your location.

Yes, we offer free shipping on orders over a certain amount — check our shipping page for current thresholds.

Currently we ship within the US. International shipping may be added in the future.

Reach out to us at contact@wiredgeekshop.com with your order number, and we'll look into it right away.

Returns & Refunds

We accept returns within 30 days of delivery for unused items in original packaging.

Refunds are typically processed within 5-7 business days after we receive your return.

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Contact us immediately at contact@wiredgeekshop.com with photos of the damage, and we'll send a replacement or refund.

Orders & Payment

We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Reach out as soon as possible after placing your order — we can make changes if it hasn't shipped yet.

Yes, you'll receive an email confirmation immediately after placing your order.

Yes, all transactions are encrypted and processed securely through Shopify's payment system.

Company

Wired Geek was started to help gamers and setup enthusiasts level up their space with clean, aesthetic gear — built by geeks, for geeks.

We're based in the United States.

Email us anytime at contact@wiredgeekshop.com.

We focus on setup aesthetic, not just function — every product is picked to help your space look as good as it performs.